Front Desk Clerk

National Shrine of Our Lady of the Snows
442 S. DeMazenod Drive, Belleville IL 62223
(618) 394-6233

JOB OPENING

The National Shrine of Our Lady of the Snows, a division of Oblate Service Corporation is seeking applicants for a part-time Front Desk Clerk at the Shrine Guest House. This position will be approximately 16 to 24 hours a week with availability days, evenings, weekends and holidays.

POSITION: Front Desk Clerk

POSITION STATUS: Part-time

HOURS: The primary shift we are seeking for this position would be every other weekend and as needed to fill in for other shifts.

JOB SUMMARY: Responsible for checking in and checking out guests and providing Christian Hospitality to our guests. Other duties will include:

  1. Make Guest House reservations.
  2. Provide information and transfer calls to guests and employees.
  3. Check in guests. Gather information from guests. Verify room charges and request how payment will be made when guest leaves.
  4. Check out guests. Verify number of days, number of guests, etc. to ensure accuracy on bill.
  5. Assist guests with needs, providing toiletries, baby crib, directions, etc.
  6. Welcomes and supplies appropriate information to visitors, pilgrims, and telephone callers as needed.
  7. Develops a knowledge of the needs of individuals, groups and organizations served by the Shrine and passes this information on to the supervisor.
  8. Projects a positive image of the Shrine and its personnel.

Qualification Requirements
Must show Christian hospitality by example in every aspect of the job. Must be able to communicate with guests clearly. Must be able to take instructions and work independently.

Education and/or Experience
High school education or equivalency preferred. Previous experience in customer service or hotel hospitality area preferred. Must be flexible and available to work weekends and holidays. Ability to learn devotional sites and give directions of Shrine grounds. Familiarity with office equipment such as computer, photocopier, fax a must. Ability to add, subtract, multiply and divide, using whole numbers, common fractions and percentages.

Interested candidates should send resume and salary requirements to:

Diann Donjon Address:
Human Resources Department
442 S. DeMazenod Drive
Belleville, IL 62223
Or email HResources@oblatesusa.org

Posted: 01/07/20